Custom monitors on this site mean configurations arranged with the company for a particular project, within the service scope the company itself describes: SKD and CKD supply with OEM and ODM support, and a one-stop process from concept and design through development, testing and certification stages into mass production. Those descriptions are the company's own statements, and the scope of any custom project should be confirmed in an enquiry before it is treated as agreed.
Typical custom questions include size, touch type, interface, logo treatment and packaging, and the open frame touch monitor title mentions customisation with a logo for that model. Each of those questions belongs to a particular model, so a custom enquiry should name the base model first and then list the changes required. A request without a base model cannot be priced or scheduled, because the display, touch and interface choices differ by model.
Custom work also affects lead time and order quantity, which is why this site does not state a single company-wide lead time or minimum quantity. Both are confirmed per project in enquiry, and prices are not published. The wholesale enquiry page explains the enquiry process, and the contact page gives the telephone number and email address for direct discussion.
Buyers should also note what customisation does not cover on this site: no certificate, specification or market claim is added for a custom model unless the company confirms it in writing for that model. Certificates are available upon request, and certificate numbers are not published here.